Frequently Asked Questions
Short answers to the questions people ask most.
What is Not All Weepy?
Not All Weepy is a humor-and-encouragement brand created for people living with muscular dystrophy and the people who care about them. We make products that reflect the awkward, frustrating, and sometimes ridiculous parts of life with muscular dystrophy, with a little humor and just enough edge.
Who is Not All Weepy for?
People living with muscular dystrophy are at the heart of the brand, along with family, friends, and others who care about them.
Why is it called Not All Weepy?
The weeping willow inspired the name, but the meaning behind it became something more. Life with muscular dystrophy has its weepy moments, but it is not all weepy. Humor, hope, and stronger days belong in the story too.
Is Not All Weepy only for FSHD?
FSHD Type 1 is part of our story and the reason Not All Weepy began, but the brand is intended for people living with muscular dystrophy more broadly. Available diagnosis versions will vary by product.
Where can I buy your products?
We’re getting things ready! Our digital journals are headed to Etsy, and our physical products are planned for Amazon. Take a peek at our Products page to see what’s available and what’s coming soon!
What products do you sell?
A little humor, a little encouragement, and a whole lot of personality! Our products are inspired by life with muscular dystrophy.
Do you offer different diagnosis versions?
Some designs will be available in versions for different types of muscular dystrophy. Each product listing will show which versions are available.
Do you offer custom or personalized products?
You can choose from available muscular dystrophy-specific versions when offered. Personalized details, such as names or custom text, are not available.
Are your products just awareness merchandise?
Our goal is broader than awareness. We want products that help people express what they already think, feel, and live, with humor and just enough edge.
What does “Humor. Hope. Stronger Days.” mean?
It is the heart of the brand: room for humor in the frustrating parts, hope in the people and moments that remind us life is bigger than what the body is going through, and strength for the days ahead.
How do shipping, returns, exchanges, and refunds work?
It depends on what you’re buying and where! Digital journals are downloadable, while physical products need a little travel time. You’ll find the applicable shipping, return, exchange, and refund policies on Etsy or Amazon.
What if my order arrives damaged, defective, or incorrect?
Well, that's not what anyone ordered! If something arrives damaged, defective, or incorrect, please use the order-help options on Etsy or Amazon, depending on where you purchased it. For other questions, you can reach us at Hello@NotAllWeepy.com.
Do you ship internationally?
Our digital journals don’t need a passport! 🌎 They’re delivered electronically, but our physical products are staying stateside. We currently ship within the U.S. only.
Is Not All Weepy a medical resource?
Not All Weepy shares lived experience, humor, encouragement, and product information. Website content is not medical advice, diagnosis, treatment, or a substitute for care from a qualified healthcare professional.
Can I suggest a product or diagnosis version?
Yes. We welcome thoughtful suggestions at Hello@NotAllWeepy.com. A suggestion may help shape future ideas, although it does not guarantee that a particular product or version will be made.
How do I get in touch?
Email us at Hello@NotAllWeepy.com. We read every message.
Is Not All Weepy a nonprofit?
Not All Weepy is not a nonprofit.
How can I hear about new products?
Follow us on Facebook (opens in a new tab) for the latest Not All Weepy news, product announcements, and a little humor along the way. You can also check our Products page to see what’s new!
